View from a Surgeon – How do we change things?

Benjamin Franklin, in a letter to Jean-Baptiste Leroy in 1789, re-printed in The Works of Benjamin Franklin, 1817, said, “‘In this world nothing can be said to be certain, except death and taxes.” As doctors, we have

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The importance of customer experience in private medical practices

Customer experience is a hot topic in today’s digital world – but it should be a priority for your private practice too. It’s a critical part of customer service, and can have a huge effect on

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View from a Surgeon: Bullying in the Workplace

I have been bullied all my life. When I was a small kid (and I was really small) I was bullied by two boys and a girl for weeks until I stood up to them

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View from a Surgeon: The 4 most difficult stages of becoming a consultant

First, every commitment you make toward your future feels like a sacrifice… You are just starting your first consultant post and training yourself to adapt to the new (often intimidating) commitments you’ve signed yourself up

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A View From A Surgeon – Morale

I am sufficiently long in the tooth to remember UMT’s (Units of Medical Time). My first contract as a House Officer was for 40 hours plus 18 class A UMTs. Essentially a class A UMT

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Abraham Maslow Inspired Thoughts For Business

Abraham Maslow was a famous psychologist best known for his “Hierarchy of Needs” theory. If you aren’t familiar with it, look it up. He purports than mankind is a wanting animal. That we have a

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Self-employed – Going it alone?

If you are considering setting up on your own or are in a medical or dental private practice, there are a number of factors you need to consider than may not be obvious from the

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Cultivated Laziness

What got you here won’t get you there is a truism. The things that smooth the way in one part of our lives very often get in the way in other parts of our lives.

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Structure Causes Behaviour

Structure causes behaviour Structure causes behaviour and so if one wants to change the behaviour of an organisation one must change the structure. When a business owner or a business leader complains about his leadership

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A VIEW FROM A SURGEON: BURN OUT

A VIEW FROM A SURGEON: BURN OUT Burn out is a very real risk at all levels of training and at Consultant level. Why is this? To understand the psychology of burn out, I personally

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Business Owners May Need To Settle Their Debts

Business Owners May Need To Settle Their Debts Anderson Barrowcliff LLP is encouraging business owners and shareholders to consider paying back loans they may have received from their company following the government’s announcement to increase

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Managing Reimbursement in Private Practices

Managing Reimbursement in Private Practices – the CCSD Schedule. There are numerous considerations to be assessed before setting up a private practice. On top of a whole host of administrative, financial and legal implications, doctors

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